Privacy Policy
At Lawren Consulting, we are committed to protecting your personal data and respecting your privacy. This Policy explains how we collect, use and protect information about you when you visit lawrenconsulting.com. It complies with EU GDPR (Regulation 2016/679) and French data protection law (Loi Informatique et Libertés).
1. Data Controller
2. What Data We Collect
Via the Booking Form:
- First name and last name
- Company name (optional)
- Email address
- Preferred date and time for consultation
Via the Contact Form:
- Full name
- Company name (optional)
- Email address
- Message content
Automatically via the Site:
- Cookies and browsing data (see Section 7)
3. How We Use Your Data
- To schedule and confirm your consultation booking
- To send you a booking confirmation email
- To respond to your contact form enquiry
- To communicate with you regarding our services
- To comply with our legal obligations
We do not use your data for automated decision-making or profiling. We do not sell, rent or share your data with third parties for marketing purposes.
4. Legal Basis for Processing
- Contract performance — to process your booking and deliver the consultation requested
- Legitimate interests — to respond to enquiries and communicate about our services
- Consent — for non-essential cookies where required
5. Data Retention
- Booking data: 3 years from the date of the consultation
- Contact form enquiries: 2 years from the date of receipt
- Email correspondence: 3 years
After these periods, your data is securely deleted or anonymised.
6. Your Rights Under GDPR
- Right of access — to obtain a copy of the data we hold about you
- Right of rectification — to correct inaccurate or incomplete data
- Right of erasure — to request deletion of your data
- Right to restriction of processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
To exercise any of these rights, contact: contact@lawrenconsulting.com. We will respond within 30 days. You may also lodge a complaint with the CNIL at www.cnil.fr.
7. Cookies
- Strictly necessary cookies — required for the Site to function, cannot be disabled
- Analytics cookies — help us understand how visitors use the Site, activated with your consent only
You can withdraw consent at any time by clearing your browser cookies or adjusting your browser settings.
8. Third-Party Services
- EmailJS (emailjs.com) — used to send booking confirmations and process contact form submissions
- Google Workspace (Gmail) — our email platform for correspondence
- Netlify — our website hosting provider
Each provider operates under their own privacy policies and appropriate data processing agreements.
9. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or destruction. Our Site is served over HTTPS and access to personal data is strictly limited.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. We encourage you to review this Policy periodically.
11. Contact
For any questions regarding this Privacy Policy: contact@lawrenconsulting.com
Lawren Consulting — La Josseraye, 37140 Bourgueil, France